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Depleted: The Nature of Job Burnout

Burnout is common in today's fast-paced world, especially among professionals juggling demanding jobs and personal lives. If you find yourself feeling overwhelmed, emotionally drained, and unable to meet constant demands, you may be experiencing the effects of burnout. Burnout is typically more than feeling a bit tired or stressed; it's a state of profound emotional, physical, and mental exhaustion that can significantly impact our mental health and overall well-being. Recognizing and responding to the impending signs of burnout can be essential in helping us to regain balance, improve our footing, and reconnect with our lives in an enriching way. Read on the learn more about what burnout is, why it matters, what can be done to prevent it, and how to take care of ourselves when it occurs.

What Is Burnout?

The term "burnout" was popularized in the 1970s by American psychologist Christina Maslach, whose pioneering research laid the groundwork for understanding this complex condition. Maslach's work, particularly the development of the Maslach Burnout Inventory (MBI), has been instrumental in identifying and measuring the core dimensions of occupational burnout.

According to Maslach's research, burnout is comprised of three primary dimensions:

1. Emotional Exhaustion: This dimension involves feelings of being emotionally drained and depleted of emotional resources. Individuals experiencing emotional exhaustion often feel they are no longer able to give of themselves. For example, this can be experienced as a persistent feeling of running on empty. Responsibilities may create the feeling of dread, and it can become increasingly difficult to muster any energy for daily tasks that lie ahead.

2. Depersonalization: Also known as cynicism, this dimension is characterized by a negative, detached response to various aspects of our career. It often involves developing a cynical attitude towards one's work and colleagues, leading to feelings of alienation. When depersonalization occurs, what was once was a source of pride and purpose can begin to feel like a tedious chore. Colleagues, clients, family, or friends may begin to feel like mere obstacles to the endless requirements of the day, and a sense of isolation can grow.

3. Reduced Personal Accomplishment: This dimension reflects a decline in feelings of competence and achievement at work. Individuals may feel dissatisfied with their job performance and doubt their ability to contribute effectively. When reduced personal accomplishment occurs, tasks that once felt manageable may begin to feel insurmountable, and setbacks can feel like personal failures.

Causes and Risk Factors

Burnout doesn't just appear out of nowhere; it's the result of a complex interplay of factors. Recognizing that burnout doesn’t happen in isolation is crucial for addressing it effectively. Think about how a plant might wilt. It’s not just the lack of water that causes it to droop; it could be poor soil, too much sunlight, or even pests. Similarly, burnout is often the culmination of various environmental stressors and strains that build up over time (such as a culture of constant availability, unrealistic expectations, and a lack of meaningful recognition) in combination with personality factors like perfectionism or difficulty setting boundaries. Additionally, stressors outside of work, such as family pressures or financial concerns, can also contribute and compound the sense of being overwhelmed.

Personality risk factors

While anyone can experience burnout, certain personality characteristics can increase our susceptibility to burnout. By fostering self-awareness and developing coping strategies, we can mitigate these risks and promote long-term well-being. Here are some key personality factors that elevate the risk of burnout:

  1. Perfectionism: Perfectionists set exceedingly high standards for themselves and others. They often struggle with the fear of making mistakes, which can lead to chronic stress and a sense of inadequacy when those high standards are not met. This relentless pursuit of perfection can deplete emotional and physical energy, paving the way for burnout.

  2. Type A Personality: Individuals with Type A personalities are typically competitive, highly organized, and ambitious. They thrive on achievement but often do so at the expense of their well-being. Their constant drive to succeed and their inability to relax can lead to prolonged stress and eventual burnout.

  3. High Need for Control: People who have a strong need for control may find it difficult to delegate tasks or accept help from others. This trait can result in taking on too much responsibility, leading to overwhelming workloads and increased stress levels, which contribute to burnout.

  4. Low Resilience: Resilience refers to the ability to bounce back from adversity. Individuals with low resilience may have difficulty coping with stress and setbacks, making them more prone to experiencing burnout when faced with ongoing challenges and pressures.

  5. High Empathy: While empathy is a valuable trait, those who are highly empathetic, such as healthcare providers or therapists, may find themselves emotionally drained by the constant need to care for others. This emotional exhaustion can significantly increase the risk of burnout.

  6. Pessimism: A pessimistic outlook can exacerbate feelings of helplessness and hopelessness, which are central to burnout. Pessimists may perceive their efforts as futile, leading to decreased motivation and increased stress.

  7. Low Self-Esteem: Individuals with low self-esteem may doubt their abilities and worth, leading them to overcompensate by working harder and longer to prove themselves. This constant need for validation can result in chronic stress and burnout.

WorkPLACE Risk Factors

Christina Maslach’s research has broken down key sources of burnout within the workplace. According to her research, the sources of burnout can be systemic, and categorized into six main areas:

  1. Workload

    • Excessive workload is one of the primary contributors to burnout. When the demands of the job exceed a person’s capacity to meet them, it can lead to chronic stress and eventual burnout.

  2. Control

    • Lack of control over one's work can lead to feelings of helplessness and frustration. When we feel we have little influence over our tasks, schedules, or work environment, it diminishes our sense of autonomy and increases stress.

  3. Reward

    • Inadequate recognition and reward for effort and accomplishments can undermine motivation, leading to feelings of being undervalued and unappreciated.

  4. Community

    • Poor relationships and lack of support within the workplace contribute to burnout. A lack of a supportive community can lead to feelings of isolation and conflict, which exacerbate stress and emotional exhaustion.

  5. Fairness

    • Perceived inequity and unfair treatment in the workplace can lead to resentment, disengagement, and undermined trust and morale.

  6. Values

    • A misalignment between an individual's values and the values of the organization can lead to ethical stress and inner conflict, and eventual dissatisfaction and burnout.

Preventing & addressing Burnout

Preventing burnout requires proactive measures that address both personal habits and workplace culture. By implementing research-informed strategies at both the individual and organizational levels, burnout can be effectively prevented, promoting a healthier and more productive work environment that allows for balance, recognition, and real rest.

BURNOUT PREVENTION & MANAGEMENT ON AN INDIVIDUAL LEVEL

1. Practice Mindfulness and Stress Reduction Techniques Mindfulness practices, such as meditation and yoga, have been shown to reduce stress and enhance emotional regulation, and decrease burnout symptoms in employees.

2. Develop Healthy Work-Life Balance Establishing clear boundaries between work and personal life is crucial. Research suggests that engaging in leisure activities and hobbies outside of work can mitigate burnout. The key is to ensure that time away from work is truly restful and rejuvenating.

3. Foster Social Support Networks Strong social support from family, friends, and colleagues can act as a buffer against stress. Studies indicate that individuals who have robust support networks are less likely to experience burnout. Regularly connecting with supportive people can provide emotional sustenance and practical assistance.

4. Engage in Regular Physical Activity Exercise is a well-documented method for reducing stress and improving mood. Physical activity stimulates the production of endorphins, which are natural mood lifters. Even moderate exercise, such as walking or cycling, can help prevent burnout.

5. Seek Professional Help When Needed Therapy and counseling can provide individuals with the tools to manage stress and burnout effectively.

BURNOUT PREVENTION & MANAGEMENT FOR ORGANIZATIONS

1. Promote a Healthy Work Environment Creating a supportive and healthy work environment is paramount. This includes ensuring adequate lighting, comfortable office spaces, and access to healthy food options. The World Health Organization emphasizes that a healthy work environment can reduce the risk of burnout.

2. Encourage Workload Management Organizations should monitor and manage employee workloads to prevent excessive stress. Implementing flexible work hours and allowing remote work can help employees maintain a better work-life balance. Research shows that employees with manageable workloads are less likely to experience burnout.

3. Provide Professional Development Opportunities Offering opportunities for professional growth and development can keep employees engaged and motivated. This can include training programs, workshops, and career advancement opportunities. Employees who feel valued and see a clear path for career progression are less likely to burn out.

4. Implement Employee Assistance Programs (EAPs) EAPs provide employees with access to counseling and support services. These programs can help employees manage personal and professional stressors. Research indicates that EAPs can reduce absenteeism, improve job satisfaction, and decrease burnout.

5. Foster a Culture of Open Communication Encouraging open and honest communication within the organization can help identify and address issues before they lead to burnout. Regular check-ins, feedback sessions, and an open-door policy can create a supportive atmosphere where employees feel heard and valued.


From Burned out to resourced

Burnout is a multifaceted issue that impacts individuals both personally and professionally. Recognizing that burnout arises from a combination of individual vulnerabilities and environmental stressors is crucial. It's not solely about personal resilience; the organizational environment plays a significant role in either exacerbating or alleviating burnout. By acknowledging this, we can better address the root causes and implement effective strategies. Whether through personal self-care routines, organizational changes, or professional support, there are numerous ways to combat burnout and foster a healthier, more productive work-life balance. Addressing both the individual and systemic factors is essential for long-term well-being and job satisfaction.


References

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